Help
Help and common questions
Sellers
Why can't I sign up with a Gmail or Outlook.com address?
A seller account belongs to an organization, identified by its email domain. Free email domains belong to the email provider, so they cannot show who the seller is.
Several of us at the same organization want to list.
Each person creates an account with their own work email. Accounts at the same domain share the organization and its domain verification; each person manages their own listings.
How do I verify our domain?
In your seller account, open Domain verification and use a DNS TXT record, a small file on your website, or a code sent to admin@, it@, postmaster@ or webmaster@ your domain.
How long does review take?
A person reviews each listing; you get an email when it is approved or, if not, with the reason. Approved listings must be paid for within 30 days.
What does it cost?
10% of the asking price × quantity, minimum $5, maximum $500, for 60 days. See the fee calculator.
Can I edit a live listing?
Yes: lower the price or quantity, and change the description, specifications and pickup or shipping. The item details are fixed after approval.
The items sold. What now?
Open the listing in your account and choose "Mark as sold". It comes down at once.
Safety tips for sellers
Inquiries come from people who confirmed an email address, nothing more. Confirm payment has cleared before releasing equipment, be careful with overpayment-and-refund requests and with buyers who insist on unusual shipping or payment arrangements, and follow your organization's disposal policy.
Buyers
Do I need an account?
No. Use the contact form on a listing; we confirm your email address and pass your message to the seller.
Can I pay through offlease.tech?
No. You pay the seller directly, on terms you agree with them. Advice for buyers.
Everyone
How do I report a listing?
Use "Report this listing" on its page. Legal notices: legal@offlease.tech.
Is there a phone number?
No. offlease.tech is run without phone support; questions about a listing go to its seller, and other questions to legal@offlease.tech.